Opened 6 years ago
Closed 6 years ago
#1455 closed defect (invalid)
Status Error 416 after Header-Request "Range" with multiple ranges
| Reported by: | Owned by: | ||
|---|---|---|---|
| Priority: | minor | Milestone: | |
| Component: | other | Version: | 1.10.x |
| Keywords: | Cc: | ||
| uname -a: | Linux HOSTNAME 4.10.0-42-generic #46~16.04.1-Ubuntu SMP Mon Dec 4 15:57:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux | ||
| nginx -V: |
nginx version: nginx/1.10.3 (Ubuntu)
built with OpenSSL 1.0.2g 1 Mar 2016 TLS SNI support enabled configure arguments: --with-cc-opt='-g -O2 -fPIE -fstack-protector-strong -Wformat -Werror=format-security -Wdate-time -D_FORTIFY_SOURCE=2' --with-ld-opt='-Wl,-Bsymbolic-functions -fPIE -pie -Wl,-z,relro -Wl,-z,now' --prefix=/usr/share/nginx --conf-path=/etc/nginx/nginx.conf --http-log-path=/var/log/nginx/access.log --error-log-path=/var/log/nginx/error.log --lock-path=/var/lock/nginx.lock --pid-path=/run/nginx.pid --http-client-body-temp-path=/var/lib/nginx/body --http-fastcgi-temp-path=/var/lib/nginx/fastcgi --http-proxy-temp-path=/var/lib/nginx/proxy --http-scgi-temp-path=/var/lib/nginx/scgi --http-uwsgi-temp-path=/var/lib/nginx/uwsgi --with-debug --with-pcre-jit --with-ipv6 --with-http_ssl_module --with-http_stub_status_module --with-http_realip_module --with-http_auth_request_module --with-http_addition_module --with-http_dav_module --with-http_geoip_module --with-http_gunzip_module --with-http_gzip_static_module --with-http_image_filter_module --with-http_v2_module --with-http_sub_module --with-http_xslt_module --with-stream --with-stream_ssl_module --with-mail --with-mail_ssl_module --with-threads |
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Description
We use nginx (Ubuntu 16.04) with http2-support. While downloading large pdf-files (ca. 12 MB) with IE 11 (11.49 or 11.0.49) and acrobat reader installed the download breaks after a few mb with status code 416.
Request-Header:
Accept: */* Accept-Encoding: gzip, deflate Host: www.example.org Range: bytes=12081152-12091391, 12091392-12107775, 12107776-12124159 User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
Response-Header:
accept-ranges: bytes age: 1050 cache-control: max-age=1209600 content-length: 0 content-range: bytes */12490453 content-type: application/pdf date: Fri, 05 Jan 2018 12:52:42 GMT etag: "be96d5-55ea8415dac55" expires: Fri, 19 Jan 2018 12:35:12 GMT last-modified: Thu, 23 Nov 2017 15:40:27 GMT server: nginx
Several other requests with only one bytes-range like Range: bytes=12489216-12490452 get content, but this request fails.
With apache2 this request works without problems and IE open the pdf-file.
I could not find any ticket (or other website) describing this problem.
thank you and best regards, kelly.
Change History (2)
comment:1 by , 6 years ago
comment:2 by , 6 years ago
| Resolution: | → invalid |
|---|---|
| Status: | new → closed |
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The
age: 1050header and theetag: "be96d5-55ea8415dac55"header format suggest that the response is returned not by nginx, but by something different (an upstream server behind nginx?).Simple test with a static file of the size in question and the
Rangeheader provided works fine here, both via HTTP/1.1:and HTTP/2:
Overall, it looks like a backend (or a caching proxy server?) which isn't able to handle multi-rage requests and returns 416 instead of 200 for some reason. And it doesn't look like an nginx problem, so I'm closing this ticket.
If you are able to reproduce the problem with nginx returning a response (rather than a different server, as in the response provided in the ticket description), please reopen the ticket with detailed explanation on how to reproduce the problem.