Opened 3 years ago

Closed 3 years ago

Last modified 2 years ago

#913 closed defect (invalid)

Delay in generation of Session/Token id for co browse (Genesys application) via NGINX Proxy

Reported by: sagar.kale.moksatechnologies.com@… Owned by:
Priority: critical Milestone: 1.9
Component: nginx-package Version: 1.9.x
Keywords: nginx-plus-r7 Cc: hitesh.bhanushali@…, amit.shah@…, anil.morkar@…, sagar.shah@…
uname -a: Linux HYDDCGENCOBPR1 2.6.32-554.el6.x86_64 #1 SMP Tue Apr 14 19:03:56 EDT 2015 x86_64 x86_64 x86_64 GNU/Linux
nginx -V: nginx version: nginx/1.9.4 (nginx-plus-r7)

Description

When we initiate a request for co browse session, we are able to get the first popup instantly which gives some message and when click on YES the Session/Token? id is generated but for the generation of the session/token id there is a delay of approximately 20-40 seconds.

We doubt NGINX Proxy is blocking something and affecting the functionality

Attachments (1)

error.zip (235.6 KB) - added by sagar.kale.moksatechnologies.com@… 3 years ago.
Error log

Download all attachments as: .zip

Change History (3)

Changed 3 years ago by sagar.kale.moksatechnologies.com@…

Error log

comment:1 Changed 3 years ago by maxim

  • Resolution set to invalid
  • Status changed from new to closed

Hello,

This is a bug tracker system for nginx opensource. It looks like you are using nginx-plus, so if you are nginx-plus customer please consider an nginx-plus support channel.

Best regards,

Maxim Konovalov

comment:2 Changed 2 years ago by mdounin

  • sensitive changed from 1 to 0
Note: See TracTickets for help on using tickets.